3 Clicks Cloud for Adobe Illustrator
Public support for the StyleChain Adobe Illustrator plugin. Use this page to check requirements, install the panel, sign in, and contact support. This page is separate from the in-app documentation portal.
Public support for the StyleChain Adobe Illustrator plugin. Use this page to check requirements, install the panel, sign in, and contact support. This page is separate from the in-app documentation portal.
Have Illustrator 23.0 or later installed, a 3 Clicks Cloud account, and a working internet connection.
| Application | Adobe Illustrator 23.0 (CC 2019) or later, on macOS or Windows |
|---|---|
| Panel name | 3 Clicks Cloud under Window > Extensions |
| Account | A 3 Clicks Cloud login — the same email and password you use in the web application |
| Network | Outbound access to 3 Clicks Cloud so the panel can sign in and load Style, Order, and Drive files |
Illustrator only. The plugin does not run in Photoshop, InDesign, or other Adobe apps. If 3 Clicks Cloud is missing from Window > Extensions, confirm you are in Illustrator 23.0 or later and that Illustrator was fully quit during install.
Install from Adobe Exchange / Creative Cloud, then open the panel in Illustrator.
After a first install, Illustrator sometimes caches the extensions menu. If the panel is missing, quit Illustrator completely, wait a few seconds, then reopen it and check Window > Extensions again.
The panel uses your 3 Clicks Cloud account. It does not use your Adobe ID for StyleChain data.
You stay signed in on this computer until you sign out of the panel.
Adobe ID will not sign you in. Use the email address your organisation issued for 3 Clicks Cloud. If you do not have an account — including Adobe reviewers who need to evaluate the panel — email support@stylechain.com and we will help you get access.
Once you are signed in, the 3 Clicks Cloud panel lets designers work with PLM files without leaving Illustrator.
Browse recent Style and Order records, and open supported files (.ai, .svg, .pdf).
Open Drive files Illustrator can use. Unsupported formats stay in the web application and are hidden from the plugin list.
Upload and update files, including Preview Images. Edit PDFs in Illustrator and save them back to 3 Clicks Cloud.
Ask design questions such as similar styles without leaving Illustrator.
Email support@stylechain.com for install help, sign-in issues, or a review/demo account.
| Product | 3 Clicks Cloud for Adobe Illustrator |
|---|---|
| Publisher | StyleChain (Loggia Corp Pty Ltd) |
| Support email | support@stylechain.com |
| Hours | Business hours, Australian Eastern Time |
When you write, include your Illustrator version (Help > About Illustrator), operating system, and a short description of what you expected versus what happened.
Most issues are a full Illustrator quit, an Adobe ID instead of a 3 Clicks Cloud login, or an unsupported Drive format.
Illustrator is often still running in the background, or the app is older than 23.0. Quit Illustrator completely, confirm the plugin is installed, reopen Illustrator 23.0 or later, then open Window > Extensions > 3 Clicks Cloud.
The panel authenticates against 3 Clicks Cloud, not Adobe. Use your 3 Clicks Cloud email and password, confirm they work in the web application, and check your internet connection.
Email support@stylechain.com, say that you need access for the Adobe Illustrator plugin, and include your name, company, and whether you are reviewing the listing or onboarding as a customer.
The plugin Drive list only shows formats Illustrator can open, such as .ai, .svg, and .pdf. Re-save or convert the file if you need to open it from the panel.